Sheffield Arena is part of the Sheffield Venues Ticketing Network.

This Network includes Sheffield Theatres (Crucible & Lyceum), Sheffield City Hall and the University of Sheffield.

Sheffield Arena Box Office sells tickets for all shows at Sheffield City Hall, University Students Union and other outdoor venues in and around Sheffield.

Tickets will be available by the arena ticketshop online at www.arenaticketshop.co.uk, by phone on 0114 256 56 56 or in person at the Arena box office. All tickets for Sheffield Theatres and City Hall shows purchased through Sheffield Arena will be subject to a 10% booking fee.

Sheffield Arena also acts as the Box Office for all Don Valley Stadium & Ponds Forge events.

All tickets are sold subject to our Terms and Conditions.

Please note that once the sale has been confirmed, there will be no refund or exchange available from this point, unless there is a cancellation of the event.

Special Needs  

Sheffield Arena is a purpose built venue offering excellent facilities to disabled visitors, the number of seats available varies for each show so book early. The box office at the venue has a purpose built low level counter installed with a hearing loop facility.

If you have any special requirements, please contact a Box Office Supervisor on 0114 256 5593 or email us
sheffieldboxoffice@livenation.co.uk.

 
Groups  

Come and see a show with a group of colleagues or friends and save money! For many of our shows, we are able to offer a saving as a group. To view the list of shows that we are currently taking group bookings for click here.

The Group Bookings Department can be contacted on 0114 256 0440 or by emailing cathy.kallis@livenation.co.uk

 
Postal Applications  

Send your cheque, made payable to Sheffield Arena, to: Sheffield Arena Box Office, Broughton Lane, Sheffield S9 2DF.

Please enclose a covering letter stating the show and date you wish to book for, giving alternatives where possible. All postal sales are subject to a booking fee (contact the box office for details).

Tickets cannot be reserved and postal bookings sent in advance of a show on sale will only be processed with the best available tickets after the customers who have queued at the venue and on the telephones have been processed.

 
Pre-paid ticket collection  

Tickets are usually available for collection 48 hours after your booking has been made, but this will change if tickets are souvenir or you book on the day/day before the concert.

All pre-booked tickets that are collected from the Sheffield Arena can only be collected by the credit card holder who must sign for the tickets and present the card with which they have ordered the tickets.

You can collect your tickets from Entrance C Box Office which remains open until the main artiste is due on stage. Should the location of the box office change on the day stewards will direct you to the alternative box office.

For tickets purchased through the Sheffield Arena who is acting as an agent for another venue please see that specific show for the ticket collection procedures.

 
Parents & Carers Guide to Concerts  

To download the Parents & Carers Guide to concerts, click here and read the tips.

Usually, there is no age limit on who can come to events taking place at the Arena. However if unsure, please check with the box office before booking as some events may be deemed unsuitable for Children below a certain age. Often it is left to the discretion of the parent or guardian and you can download The National Arenas Association information to help you ensure that your visit to the Arena is an enjoyable one for both you and your children. Some events at the Arena have a standing area on the floor and this area may not be suitable for children aged 14 & under and therefore we recommend that tickets should be purchased in a seated area of the Arena.

Click here to download the parents & carers slip to give to your children.

Lost tickets  

Please be careful with your tickets as it may not always be possible to issue duplicate tickets.

Should you lose your tickets please contact the box office immediately, either email sheffieldboxoffice@livenation.co.uk, call 0114 256 56 56 or write to Sheffield Arena Box Office, Broughton Lane, Sheffield S9 2DF. Remember to state the name and address under which the tickets were booked and if known the seat numbers.

Please be aware that we will not duplicate standing tickets under any circumstances - this is the reason we will only post these tickets out through the post office's Special Delivery Service as this recover's the cost of the tickets should they be lost during their postage.

If the lost tickets are for a seated area then we should be able to organise duplicates - duplicate tickets will only be issued prior to entry to the performance - these tickets are never issued in advance as they override all other tickets previously issued.

Please be aware there may be a cost for printing duplicate tickets.