Cookies – what are they?
A "cookie" is a piece of information, like a tag, that's stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile phone – whenever you visit that website.
They are used by most major websites including Sheffield Arena. To make the best use of our website, on whichever device you use, you'll need to make sure your web browser is set to accept cookies.
What are cookies used for?
• give you a better online experience
• allow you to set personal preferences
• protect your security
• measure and improve our service
• work with partners and measure marketing
So what information is kept by the cookie?
A cookie will typically hold:
• the name of the website that it has come from
• how long the cookie will stay on your computer or phone
• a value – usually a randomly generated unique number
How long do cookies stay on my computer?
Session cookies – these only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customised for you for that visit.
Persistent cookies – these are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.
How do cookies affect my privacy?
You can visit our website without revealing any personal information.
We protect your personal information very carefully. The security and safety of your personal information is very important to us.
Cookies are used for a variety of things that help improve your online experience.
Ways we make our online service easier to use include using cookies that:
• make login faster by remembering your member details
• make the page load quickly by sharing the workload across computers
• make sure our pages are optimised for your browser or device by giving us technical information about the device or browser you are using
Improving our service
To make sure members see the latest offers we use a cookie to display a members only page.
What can I do to manage cookies stored on my computer or phone?
Most PC's automatically accept them but you can change your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.
Social Media Cookies
These cookies allow you to connect with social media, so you can log in to using Facebook and share what you’ve been doing on Sheffield Arena on Facebook, Twitter, Digg and Google+.
Social media cookies allow you to:
• log in with Facebook
• share and promote your Sheffield Arena activity on social media
Help on how to set and customise your cookie settings for your browser
How to manage cookies in Internet Explorer
Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.
How to manage cookies in Firefox
Cookie settings in Firefox are managed in the Options window's Privacy panel. See Options window - Privacy Panel for information on these settings.
How to manage cookies in Chrome
Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.
How to manage cookies in Opera
You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies
How to manage cookies in Safari
Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.
To manage cookies on your mobile phone please consult your manual or handbook.
What happens if I don't accept cookies?
If you decline cookies, some aspects of the Sheffield Arena site may not work on your computer or mobile phone and you may not be able to access areas you want on the website. For this reason we recommend that you accept cookies.
What are Flash cookies and how are they different?
Some websites use Adobe Flash Player to deliver video content and other services. Local Shared Objects – or Flash Cookies as they are usually known – help provide features that let you start looking at a video from where you stopped previously or saving your preferences. They are stored on your computer in the same way as other cookies, but you can't manage them with your browser in the same way.
If you want to delete or disable Flash cookies you can find out how on the Adobe website. But if you disable these cookies it may affect the features available to you on Flash-based applications like some video.
What happens if I delete my cookies?
If you delete all your cookies you will have to update your preferences with us again and some aspects of our site may not work.
What happens if I change computers or mobile?
If you use a different device, computer profile or browser you will have to tell us your preferences again. We can't be responsible for the content of external websites.